Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information.

2. Data We Collect

We may collect:

• Name, business name
• Contact information (email, phone)
• Transaction details
• Billing and delivery information

3. How We Use Your Data

We use your data to:

• Process orders and payments
• Communicate about order status
• Improve our services
• Comply with legal obligations

4. Legal Basis for Processing

We process data based on:

• Contract performance
• Legitimate business interests
• Legal obligations
• Your consent when given (e.g. newsletters)

5. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purpose for which it was collected and to comply with legal requirements.

7. Sharing Your Data

We may share data with: Logistics partners to fulfil delivery Legal authorities if required Service providers under contractual obligation to protect your data We do not sell your data to third parties.

8. Your Rights

Under UK GDPR, you have rights to:

• Access your data
• Correct inaccuracies
• Request deletion or restriction
• Object to processing

9. Cookies & Tracking

We use cookies to improve user experience. You may manage cookie preferences via your browser.

10. Changes to the Policy

We may update this policy. Please check this page regularly for changes.

11. Contact

For questions about this policy:

Email: info@smgfarmfresh.co.uk